The New Coronavirus – Where to Call and Ask Questions in English in Japan

If you are feeling sick or worried about the coronavirus (Covid-19), please consult with your doctor or the consultation center (see below).

The Latest News about the New Coronavirus

Please follow the latest information on these websites.

Ministry of Health Labour and Welfare

About Coronavirus Disease 2019 (COVID-19); Q & A on Coronavirus Disease 2019 (COVID-19)

World Health Organization (WHO)

Coronavirus disease (COVID-19)

Japan National Tourism Organization (JNTO)

You can learn about: Restricted area/Regions to enter Japan, Enhanced screening and quarantine measures, Airport landing/Ship transportation restrictions, Visa suspensions, Temporary Closure of Attractions in Japan.

NHK World

Coronavirus outbreak

Ministry of Foreign Affairs of Japan (Japanese only)

Although the website is only in Japanese, you can see the warnings on each country.

Embassies in Japan

Embassies and Consulates in Japan

Where to Contact Regarding the New Coronavirus

In Japan, there are several call centers where you can ask questions about the new coronavirus (COVID-19) in English.

The Coronavirus Hotlines (Call Centers) in English in Japan

1) The Japan National Tourism Organization
Open: 24 hours / Everyday. English, Chinese, Korean.
TEL: 050-3816-2787

2) Health Centers
Each prefecture has a different health center. If you don’t find the prefecture where you live, please consult your city center for details.

3) AMDA Medical Information Center
English, Spanish, Portugal, Korean, Chinese, Filipino, Thai, Vietnamese.

• Consultation in English 1 — TEL: 03-6233-9266 — Weekdays (10:00 to 17:00), Saturdays/Sundays/holidays (10:00 to 15:00)
• Consultation in English 2 — TEL: 090-3359-8324 — Weekdays (10:00 to 17:00)